Here are three options for providing cushions to your clients or community.
A great option if you already sell products in your clinic. Use our samples to size your clients, and then order a wholesale starter kit with 10 cushions of your choice of size mix. Contact us when you're ready to restock!
- Wholesale price per cushion: US$11
- RRP for single cushion: US$22
- RRP for double cushion: US$39
- You earn US$11 per single cushion, or US$17 per double set you sell
- MOQ 10 cushions
- Wholesale price per cushion: A$21
- RRP for single cushion: A$42
- RRP for double cushion: A$71.40
- You earn A$21 per single cushion, or A$29 per double set you sell
- MOQ 10 cushions
Postage excluded, but we will charge cost only.
If you already have an eCommerce store set up with Shopify or similar, we can ship directly to your client when they order through your website. We'll invoice you 80% of sale price monthly.
- RRP: US$22 for single, US$39 for pair
- You earn: US$4.40 for single, US$7.80 for pair (20%)
- RRP: A$42 for single, US$71.40 for pair
- You earn: A$8.40 for single, A$14.28 for pair (20%)
3 Affiliate link
This is the simplest option! Share a unique code with your clients to order from our Milkdrop website. We'll return 10% of the price to you monthly for your clients using the code. Please ask them to enter the code at checkout though (or we'll have no way to track them!).
- RRP: US$22 for single, US$39 for pair
- You earn: US$2.20 for single, US$3.90 for pair (10%)
- RRP: A$42 for single, US$71.40 for pair
- You earn: A$4.20 for single, A$7.14 for pair (10%)
What is the pricing?
Please see above for pricing. We adjust pricing from time to time, but we will inform you, and make sure your next order is updated to the new pricing.
What is your returns and customer service like?
- We offer 30 day free returns for a customer's first order, to give them time to figure out if the cushion works for their body, their pump and how they're using it. You are welcome to also offer 30 day free returns to your clients!
- We manage all returns and customer service on your behalf, but we're also happy to walk you through the common questions and how to troubleshoot.
- We typically respond to customer enquiries within 48 hours.
- If a customer contacts you about a return, please forward us their details and we’ll help them through their options. Alternatively, you can process the return in clinic, and we will refund you at the next order (for wholesale orders), or at the end of the month (for drop-shipping).
- Please record the reason and any details for the return - we use this to try improve the design for all women who are pumping.
- Our current return rate is between 5-15%, most commonly for less milk or wrong sizing. Sometimes we send out other sizes (free of charge) if we think it's a sizing issue, and sometimes we just refund. We will also provide you a summary of customer feedback, in case it’s helpful for other clients.
How do I size people?
We have 4x sizes (XS, S, M, L) ranging from 15mm to 30mm nipple diameters.
Most people fit a size S, followed by XS and M. We rarely send out L cushions, and always double check that they are measuring the nipple, rather than the areola or flange size first. Have a chat with us to figure out a good mix for you if you're planning to sell wholesale.
Here's a video on how to size the cushions.
The sizes are based on nipple diameter, not areola diameter, breast size or flange size.
Which pumps and flanges are compatible?
Milkdrop cushions fit most flange sizes on most pumps. See the list of compatible pumps here.
For people who don't have elastic nipples, they can attach it to the standard flange that comes with their pump (typically 24mm).
For people who do have elastic nipples, it's a bit trickier. They need to attach their cushion to a flange that's the same or 1-2mm wider than the cushion to avoid their nipple swelling once it passes through the cushion.
We see best results when the cushions are used together with silicone sizing inserts on a standard 24mm flange, but you can also put Milkdrop on a smaller flange sizes (e.g. 17mm, 21mm). Please reach out if you want to double check the setup at email@example.com
How do I instruct on the right fit?
As with many pumping related sizing issues, the right fit should be comfortable and should yield good milk flow for that person.
It also takes some trial and error to find the right fit. They should only need to pump for a minute or less to figure out fit.
If they experience any pain, please stop using the cushions and contact us. If you have any questions about sizing, please contact us for help!
Here are some experiences and fixes:
- Nipple is being restricted from moving >> Try the cushion one size up.
- Areola is being sucked through during pumping, or swollen after pumping >> Try the cushion one size down.
- The cushion size feels good, but the nipple swells once it passes through the cushion >> Try a smaller flange or use an insert on their current flange*.
- The cushion size feels good, but the cushions starts to move off-centre or slip towards the tunnel >> Try a smaller flange or use an insert on their current flange**.
*People with more elastic nipple tissue need to use flange sizes close to their 'correct' size, rather than the usual 24mm flange.
**People with flatter or inverted nipples may be more prone to the cushion moving off-centre.
Does the cushion affect milk volume?
Most women will see an increase in comfort and little change or an increase in milk volume. However, about 10% of women will see less milk flow and volume - they will need to stop using the cushions to maintain their supply if exclusively pumping, and to avoid the associated with inefficient milk transfer. We offer full refunds for women experiencing problems with the cushions.
Where can my clients get help?
They can contact us anytime at firstname.lastname@example.org, or message us on instagram @milkdrop_pumps. We'd love to help - it doesn't matter where they purchased their cushions from.
Do you have other products?
Yes, we do! We try to design and provide products that support people to breastfeed and pump as best they can. Please visit our shop to see the kinds of products we offer.
If you are based in the USA, please take a look at our Australian products to see the sort of range that we have. Not all these are available in the USA yet, but we can send some over to you if you'd like to place an order.
Place an order with us at email@example.com!
Or if you'd prefer, book a 20 minute consultation with our team to cover:
- Flange sizing
- How we manage returns
- Any other questions you may have
How people like the cushions
⭐⭐⭐⭐⭐ From 50+ reviews
Expressing used to be such a chore. It was uncomfortable, time-consuming, and demoralising as I had low supply. After discovering Milkdrop cushions, I felt much more relaxed on the couch, never spilled anything from the flanges, and more milk came out faster too. Definitely recommend.
Milkdrop cushions have significantly reduced the discomfort (and dread) of pumping for me. I use them with the medela symphony and the freestyle and no longer dread pumping sessions. I did end up getting two sets - S and XS since there are some days when my nipples are a bit swollen and I need the smalls (still working out latching issues with my NB!). On top of having an amazing product, the customer service is excellent - they’re so helpful, attentive and detailed in their responses. I can’t wait to see what else they create!
As a new mum with an 8-week-old baby who won’t latch, I’m currently pumping 8 times a day trying to build give her as much breastmilk as I can with a low supply. I’ve tried all different types of flanges and settings and different pumps trying to get comfy but nothing has made as much difference as the Milkdrop cushions. They are now an essential part of my set up, and I love how easy they are to clean. The tin they came in is also super cute and perfect for keeping them protected when I have to pump out and about.
My only minor criticism is that is that I found that while they fit on the Medela PersonalFit flanges, I found they would fill with milk because of the curve and I found them less comfortable then - but using a standard flat flange (currently using a Maymom one) works perfectly.
Love the milk drop pump cover! It’s so soft and comfy and definitely a HUGE improvement on the flange that comes with the pump. No negative impact on the flow or anything to worry about. You won’t regret adding one of these to your kit!
I absolutely love my Milkdrop.
No more pain and I get the same amount of milk each time I pump.
The cushions are so soft and the packaging is so stylish.
The supportive team at Milkdrop helped me so much and a big shout out to Alex who is an absolute legend. I had some issues with the original (thicker) cushions and Alex called me to help troubleshoot. After much discussion she organised my refund and return postage paid packaging without delay or guilt. She kept in touch when the thinner cushions were available and they have worked for me. This kind of genuine customer service is rare. Thank you Alex.
I love that this company is based in Australia.
Postage was super fast.
Keep up the good work Alex and to all the team at Milkdrop.
Since starting to use the thin milkdrop with my Spectra pump, the nipple pain I was experiencing during pumping resolved and I am getting great milk volumes during most pumping sessions. I would definitely recommend to all women who pump milk.
Thanks for making these beautiful cushions, I've been expressing eight times a day since day one for my baby, being such a novice the flanges I had were the wrong size and did so much damage. Ouchy! These cushions have been heaven sent and have turned pumping into a much nicer more comfortable experience. Saved my nips! And my breastfeeding journey. So thankful!
I bought this product for a friend of mine. It is so beautifully packaged it was the perfect gift. Also the team at milk drop went over and above to ensure she could use it correctly and make sure the model was correct for her breasts and her model of breast pump.
The Milkdrop cushion is a super soft, silicone attachment that you put over the pump funnel. You then place it on your breast and get going! Very easy. I used to get pain and discomfort when pumping, but with Milkdrop it is completely different, so much more comfortable. I got just as much milk pumping with it, if not more because I could keep pumping longer as it was no longer painful. I will never pump without it now. I highly recommend this to anyone pumping, even just occasionally.
I've only just received this item and used it once (I was so excited to try it). Wow. Just amazing. I've never had a really bad experience pumping, but knowing that I've got at least 18 months of pumping milk while at work ahead of me I decided anything offering to make it more comfortable was worth a try. So worth it. I'm using mine with a medela harmony small shield. It has completely removed the dragging of the nipple through the shield and I could not be happier with this purchase. Great travel case as well.
Excellent invention! I found that for me this clever cushion eliminated those uncomfortable twinges at the start of pumping.
Milkdrop made pumping so much more comfortable, so comfortable in fact that I thought I didn't have it on properly! But I did, it was just such an improvement I couldn't believe it at first. With Milkdrop I managed to pump for several months after returning to work, which I don't think I would have managed otherwise.
This is my first baby, so I didn’t know of any alternative but when I look at the material my pump has for suction around the nipple I am genuinely scared to try without my milkdrop! The pump has hard plastic around the nipple area, the milkdrop is such comfortable soft gel-like cushion, I shall imagine the amount of trauma and discomfort this spares me. I utterly love it! Thank you milkdrop!!
I bought the cushions before my daughter was born, and I was so glad I did! Initially, I was only pumping once a day and thought the cushions were great then - but now I am having to pump after every feed, I can’t imagine doing it without them. Being a first time mum and pumping 5+ times a day, it can be really draining physically and mentally, but I am so glad I don’t have the added mental distress of a negative experience with pumping that I’ve heard a lot of other women share, and I put that down to the cushions.
These days, the only thing I don’t like about pumping is the time requirement, otherwise, the Milkdrop cushions allow me to sit back and just be amazed at what my body does without any pain or discomfort.
I highly recommend investing in these cushions *before* baby comes, so when you are navigating the intense post-partum world, painful pumping is not something you ever have to deal with.
I just tried your pump attachment and it has been the first time in 6 months that it hasn’t been painful or uncomfortable for me to express. I feel so much more respected having that lovely silicone close to my breast instead of that cold hard funnel.